Vivaki

Vivaki Nerve Center launches The Pool video lane

/ Author / 1 Comment

When I started in the Vivaki Nerve Center I had quite a few things on my to do list. One of the most exciting was getting ‘The Pool’ live.

The Pool is a vehicle through which we would bring together advertisers and publishers to participate in a project that would shape the market in whatever field it is concerned with, drive future facing ad formats and hopefully drive revenue on both sides. It was designed to be objective, a consensus approach but based in consumer insight. The Pool started in the US with fantastic results, if you want to read more about it, click here

Video advertising is the subject of choice. Why is that? Well there are some fundamental factors that lead video to be an ideal Lane in any country. Firstly we all know its growing hugely, unstoppable and more and more quality content is migrating to the web which is not being followed by advertising pounds. That leads to the next couple of issues. The ability of publishers to monetise has been difficult due to the constant erosion of pricing and lack of research to prove it works and secondly it’s a chaotic ad market in terms of formats. If you work on the basis of 50-60% of TV ad pounds go against a 30sec Ad it’s easy to ramp up investment rapidly. Anyone who has done video advertising knows there are too many formats, too many creative approaches and publishers all have their own model. The Pool aims to solve that.

Tomorrow sees the launch to all the major publishers in the UK of The Pool Lane 1 in the UK, Long form video. Vivaki Nerve Center with close collaboration from ZenithOptimedia and Starcom will be aiming to get publishers on board with the project to find the single best Ad format for video across a range of categories of results. Once on board we will work through field research and with the help of clients to identify the winning Ad format.

It’s an exciting project and I hope very high profile, the end result should be a win for the publishers, a win for the advertisers and a win for the agencies in the Vivaki groupe. I hope by the end of this there will be a model that becomes second nature to planners and allows scalable spend in video which has to be a good thing.

I will then be turning my spotlight on mobile. Mobile suffers similar issues if not worse and needs to have a greater industry focus put upon it. The levels of spend in mobile display are appalling when compared with the time spent on mobile devices so I hope in 2011 The Pool approach will drive some great new learnings for mobile.

Cannes Lions Festival – You dream it, we deliver it

/ Author / Leave a comment

Monday to Thursday was the plan, but then work got in the way! So instead we went for a Tuesday afternoon flight, one that I of course missed by one minute, one minute that cost me 8 hours! I eventually arrived via Amsterdam and immediately got out into the thick of the event, it’s an impressive set up, there are not many places where you can meet up with all of your work colleagues from across the industry in one single city which is buzzing with both work and play conversations.

Down at the Gala event it was heaving with people from across the business, the business being very varied. Media groups, advertising groups, content companies, digital, film, music you name it, all here. A lot of drunken idiots as well to be fair, in fact some people were such imbeciles I was amazed they had been let in the country!

It was a fantastic evening, I met with Christian and Kate from AOL at their own party on a roof top, very civilized and a great ease into the evening, obviously as a reciprocal arrangement from zeitgeist, who should I see there but Damian Burns, Global Head of Agency Relations and Ben Faes from Google. Later in the evening there was Tom George from MEC, Stephen Haines from Facebook and a few other golden oldies. Although of course most of the talk is social, there is some interesting conversations about what has been seen and heard during the day. Apparently the Ben Stiller/Yahoo event was a little weird and did not entirely work, that said by then we outside the cleverly Yahoo sponsored ‘gutter bar’ which was the end destination most evenings and stayed open until way beyond you should have been in bed, luckily it was next to the Martinez where I was staying, so that worked!

The next morning after 2.5hrs of sleep Vivaki and Microsoft had their ‘steering committee’ meeting which lasted for some hours and covered the state of the nation between our two companies, an interesting meeting with some grand ambition which I am looking forward to working on in the coming months. After a lovely lunch a couple of meetings around ad exchanges (my topic of choice at the moment) and then on to the football. Microsoft hosted a great event with all of the UK people seemingly choosing their beach club to watch, great atmosphere not least as the US were playing and the Americans were getting very excited about their game too, we exchanged cheers through the afternoon, although i suspect they were less sure what they were cheering for!

Later at the awards I took my seat, waiting to see what award winning work looked like, there was some great stuff, I loved the recruitment work from one agency that distributed a calendar with a resignation letter for each day, waiting for the day you had had enough. The Aides campaign from TBWA France was also the rudest thing I have seen on the web, a willy chasing a vagina round a homepage and eventually having sex once safely inside a condom was pretty risqué, but brilliantly done.

All the winners can be seen here

An evening spent with Google was very entertaining and good to be on the inside when they win a big lawsuit with CBS! It also appears that I was sat down to one of the men who has contributed most to the uk digital scene, our own Bruce Daisley, winner the next night at the NMA awards for the accolade. I am very pleased, if disbelieving for the lad, he is a great practitioner and a great guy, he is just no good at hosting jollies as he reminded me of our jaunt to Germany for the football.

The next morning I got the chance to see the Microsoft Experience centre, packed full of their three screens, windows 7 phone, Xbox and Kinect. All of them looked amazing and full of potential for an advertiser. As I went round though It just reminded me of how little of this stuff the average planner or advertiser has seen or experienced. There is a gap between the possibility and the reality, I don’t think advertisers see how a touch sensitive table could drive their crm or sales. The Xbox is a home entertainment system with connectivity, content and games, do advertisers see this? I don’t think so and even worse I don’t think the agency folk are much better. If you get a chance go experience it!

As my trip came to an end and I got a chance to catch up with some other agency friends on the way home I thought to myself what a fantastic event, yes there is a lot of fun and drink and socializing but it’s a chance to bring a lot of very interesting people together and the opportunity to see some great work and technology.

A 4 hour delay on the way back, rounded the whole trip off. Thanks to Microsoft, sorry I did not make it on your video blog, I must have been as dull as my blog. When I got home I had an iPhone 4 waiting for me, that’s my next post..

Au Revoir

My Q & A with Exchangewire on Ad Exchanges / Agency models

/ Author / Leave a comment

Marco Bertozzi is the Managing Director, EMEA, VivaKi Nerve Center. Vivaki is a strategic unit within Publicis Groupe that helps agencies leverage the scale of the group’s media and digital operations to improve campaign performance for its clients. Marco took time this week to speak to ExchangeWire about the Vivaki operation in more detail, the industry’s move to automated audience-buying, and the evolution of the agency model.

There’s much confusion about what Vivaki does? Is it buying platform? Is it a crack exchange trading unit? Can you explain the Vivaki proposition in more detail?

MB: Vivaki is the strategic entity created by Publicis Groupe to leverage the combined scale of its media and digital operations, which represent nearly $60 billion dollars in global ad spend and influence. VivaKi aggregates the marketplace influence of five autonomous brands, including: two global media agencies, Starcom MediaVest Group and ZenithOptimedia; two leading digital marketing agencies, Digitas and Razorfish; and a premiere futures practice, Denuo.

On behalf of its agency brands and their clients, VivaKi faces the market to help identify and build technology, message distribution, audience aggregation and content solutions for the future. VivaKi also includes a “Talent & Transformation Practice”, which leverages the scale of the VivaKi brands to develop and deliver tools and approaches designed to attract, develop, train, motivate and reward the world’s best people.

Sitting at the core of VivaKi is the VivaKi Nerve Center, which serves as a think tank, R&D centre and testing ground to activate new pathways for clients to connect with consumers in an increasingly digital world.

The key objective of the VivaKi Nerve Center is to help deliver better solutions for our clients as the marketing landscape continues to evolve and accelerate at a fast pace, collaboration within the VivaKi family, and across the Groupe, is essential.

To succeed in our mission, the Nerve Center will focus on some key areas to empower our VivaKi agency teams and clients:

Global Platforms & Products: Developing global platforms and proprietary products that help our agencies differentiate and compete in the marketplace. Products will be supported by an advanced underlying technology and data infrastructure that delivers speed and scale.
Industry-Leading Partnerships: Creating strategic global partnerships that provide tangible value for our clients and partners, while differentiating against the competition.

Innovation & Thought Leadership: Investing in innovation and next generation emerging opportunities, like The Pool, which will validate our leadership position in the marketplace.

Our ad exchange solution is called Audience on Demand and is therefore a key strand in the global platforms and products category above and indeed innovation. It’s one of the most exciting areas to touch all agency groups in recent years and needs to have a defined and aggressive focus put upon it. Vivaki Nerve Center has worked very collaboratively with the brands in delivering the Audience on Demand platform to their clients. We are live with Audience on Demand and really excited by the performance of the solution.

Can you elaborate a little more on your role within Vivaki?

MB: My role in is Managing Director of The Vivaki Nerve Center in the EMEA. I report into the Global President of the VNC, Curt Hecht. The VNC has made significant progress in the US and my role is to work closely with the brand management and digital teams to establish how the VNC can help them in delivering the future-facing digital solutions that our clients are asking for everyday. Ad exchange trading through Audience on Demand is a significant area of work for me.

What’s your perspective on automated trading and audience buying through exchanges and other demand sources?

MB: I have been blown away by it. I may be biased and perhaps my background lends itself to making this exciting to me but when you see the potential of automated buying you can’t help but be impressed. It’s worth saying that automated buying is a little misleading. It requires clever optimisation strategies and insights that the agencies need to lead through talented people. I would not want people to think that you a press a button and it’s all done. Anyone who thought search bidding would be automated would testify that is not the case – it is search bidding times ten so definitely not just automated.

The trading platform allows you to target exactly the individuals you want at the price you want. You are buying one impression at a time which makes a CPM approach look outdated although it is not the death of the CPM buy just yet, not least because media auditors would not know what to judge us on! I believe it will ask questions of every agency trading model to some extent or another. It will also challenge auditors to stop judging agencies on an arbitrary discount off a pool metrics, and force everyone to consider more performance related contracts. I think for now it lends itself more easily towards the performance models but down the line I can see far more being traded through this method.

Do you think that large European holding companies like Publicis are now seeing ad exchanges as an efficient channel to buy ad inventory?

MB: I think the large network groups get a hard time for not changing enough and being slow to react. In some ways that may be true but agencies today are very different to those of 15 years ago. They have completely transformed: agencies realise change is inherent in what they must deliver year in year out.

Ad exchanges are just another media / trading / targeting opportunity that have come along, and agencies will embrace it and make the most out of it on behalf of their clients. My experience so far is that all the groups see the benefits of it but that will vary by group as some are more advanced than others. You will see who believes in it the most by how quickly they grow their ad exchange spend because once you start to see the results, clients and agencies alike will want to move their budgets into new the model.

Do you think that trading on ad exchanges makes it easier to leverage agency and client data to deliver better campaign performance?

MB: Trading on ad exchanges will allow data to become more important but actually it’s not the exchanges where the benefit lies but with the use of DSPs like Audience on Demand. It is this technology that allows us to best use data to enhance the performance of campaigns and target only those users that are most likely to deliver a beneficial response for our clients.

The combination of our clients being able to retarget their visitors but on a much larger scale with the introduction of third party data means we can turbo-charge our schedules to deliver at the right cost and at the right level of volume. Those third party vendors need to move quickly over here. We already have demand and they are a little slow to get going. I was pleased to see Phil moving from Yahoo to Quantcast, perhaps a sign of things to come.

Does Publicis have an exchange strategy for Europe, and if so will this be headed up by Vivaki? Are there plans to devote more resource to developing this area of the business?

MB: This is not a UK or US only market place. It will become important across all major markets so of course we will grow our business in those countries. Many of our major European markets are already testing different models and gaining from the insights. Vivaki Nerve Center will take the route that drives the consistency and ability to learn as a group and not at a country/agency level. We are in the very formative stages of this area so it’s important we all learn from each other.

Resources will evolve over time. Some people will re-skill into this area, some will be recruited. But we have time yet to get into that. Rest assured though that the number of people working in this area will grow substantially!

What do you think are the key difficulties in moving an agency toward automated media buying? Is it the lack of technology and data skills that exist within the agencies? Or is it a lack of technology?

MB: It’s not a technology issue. We have the technology and it works. I am sure all of our competitors have their technology too. Some will work better than others perhaps, but generally I don’t see that as an issue. Technology should not be the differentiator for agencies, it’s the people behind it and what it delivers that counts. Clients do not want pitches where we all get our technology out and wave it about; they want to see insights and results.

In Vivaki there are pools of people who understand this new area and those that know less about it but is that not always the way? Over time we will train people and recruit people so that we have the right level of understanding and evangelism in the business. Look how agencies changed around search. We had the same discussions back then and we now have these amazing skill sets around search in the agencies, so I don’t really see too many issues. If you think the opportunity is a good one, you can make things happen.

Do you think the arrival of DSPs into the European market will help agencies bridge this technology and skills gap?

MB: DSPs will allow agencies to build campaigns across multiple ad exchanges, create data pools, and control frequency etc across the whole playing field rather than at a site or network level. They will also provide us with the largest search area when we are trying to find the elusive consumers who have visited our client sites previously. DSPs are enablers so of course it’s a great innovation in the marketplace globally.

I would say that I believe a true DSP is one that’s only interest is in providing technology to do all the above. It should not to try to resell inventory or have morphed from an ad network. There are many blaggers out there and it’s important that people choose carefully in who they work with as you may discover that the systems they provide are not as future-facing as you thought. The market place is very grey around the edges!

What’s your view on real-time bidding? Is it a game changer for the display market? Or are there still fundamental problems that need to be worked through (such as the computational costs) before we see the benefits?

MB: It works. Our campaigns are delivering great results on the RTB strands of the campaigns. I think RTB will be affected by many different elements not least volume of competition, which will only increase. But this is where the clever use of data helps you in RTB: only you know what is deemed a valuable cookie. Hence you will be bidding on it, not the rest of the world. This is different to search where everyone knows that if you bid on home insurance you will sell insurance. This is a huge benefit for ad trading – the agency knows who is valuable not the publisher telling us what is valuable.

Overall I believe that RTB will be a game changer. Suddenly impressions are valuable again in the volume game. Interestingly though, they are valuable from a data perspective and not so much from a context /channel perspective. The rules have changed. What’s premium now?

How do you see the European exchange space developing over the next twelve months?

MB: I think you will see many of the major players in the US getting people on the ground here to push into big European markets. The ecosystem is developing rapidly in Europe, and it will not be any different than the US. There are already companies up and running in Europe, providing ad serving and other services, and they will try to steal a march in these markets. The DSP pure players will soon be driving a more objective approach across Europe. I also think we will see the likes of Google really ramping up in the markets here, which in itself will drive liquidity.