Vivaki

Dataxu buys Mexad – Mathmen just went back to Madmen

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I quietly smiled to myself when I saw the announcement that Dataxu had bought Mexad and the press release that went with it. Dataxu buys Mexad. What an interesting start to the year in terms of consolidation.  I have had relations with both companies and in both situations I / we were criticised by the companies involved for our strategy. In both cases it boiled down to driving business growth through good old fashion means rather than selling the algorithm dream.

Dataxu first of all was very down on the VivaKi partnership with Google and Invite, first was the usual Google paranoia stuff which I am used to and bored of but the second was whether or not we could succeed by using Invite, considered the lesser DSP apparently by Dataxu compared to their high tech operation.  At the time I explained that to grow the marketplace and to grow my business and make a success of Audience On Demand first and foremost was to have the support of a strong partner (and a good one) with resources and scale not just in EMEA but globally. Secondly I needed consistency of offer, the finer points of the algorithm would not be the defining factor. Audience On Demand a year later is the largest Exchange Trading proposition in the world and we are delivering fantastic results and have some very smart people working for us so I feel pretty vindicated in my approach. It is therefore enlightening to now see Dataxu resort to buying Mexad to be able to deliver service and people.

Mike quotes ‘“feet-on-the-street” is becoming a key differentiator for the DSP business, because it’s not just about having the best software, algorithms and access to RTB inventory that determines success in local markets, but understanding local cultures, ways of doing business in specific markets, and the ability to advise and service local marketers and agencies in those markets.

This is exactly what I was explaining all those months ago and it seems Dataxu have also seen some truth in that approach.  The other telling thing for me is around the fact that the individual DSPs are finding it hard to get into the agency groups, they have been knocking on the door for some time and the way is blocked for many of them with Invite taking the lion’s share and each of the others taking the smaller share, at least in EMEA.  I have said all along that I still see this a very difficult market place for the independent DSPs, not impossible of course and I look forward to working with a number of them as we continue to test and learn, but difficult. Perhaps by buying Mexad they see a quicker way of getting through the doors, although Mexad as far as an agency trading desk is concerned is like outsourcing your TV buying so I suspect those doors, at least in developed markets, will also start to close.

Finally Mexad. I assume that even though they have been bought by Dataxu they will continue to work with multiple DSPs? I have been repeatedly heckled at industry events that working with just one is wrong and is not the way forward, that it is a flawed approach!  Anyone who knows how agency land works knows that it is a large education piece and consistency of message is crucial. Audience On Demand is working well because the agency teams understand it, the publishers know we are transparent and consistent and the clients have a team of people who are aligned and focused only on delivering the best results. Perhaps Mexad will find some of the same benefits now it can concentrate on one DSP only.

This world will evolve of course and Audience On Demand will test a number of different DSPs over time, that is what any desk would expect to do, even if we retain a major partner, I hope now that Mexad is tied down to just one they wont find it too strategically difficult to handle after claiming for months that it was the wrong approach!

Aside from that Good luck to all parties and well done!

Online video – time to fast forward. Paul Silver’s perspective

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Time for @thepaulsilver to write his second post for my blog and today he covers the video marketplace and what needs to happen to realise the potential that is clearly there.

Online Video – time to fast forward

Online Video is at an interesting place. It’s poised to accelerate digital spending over the next few years. But it’s stuttering somewhat. Given the time of year, this is not about predictions, but what needs to change if Video is to fulfil its promise.

Planning

Advertisers and agencies alike need to change their planning mentality when it comes to Video. Rule number 1, it is not TV so why plan like it is?
Video planning is still dominated by replicating a TV spot buy online. In a world where we now have the ability to address and optimise at scale, why create a plan that is not suited to the strengths of the medium? The Video industry needs to embrace the move to programmatic, audience led buying. There are new ways to reach and engage audiences; TV targeting models simply are not transferable.

We also need to define premium. Advertisers (rightly so) are sensitive about content and environment but to the detriment of innovation. It seems to be a belief that only long form broadcaster content is deemed premium. Id argue that reaching & captivating your precise audience and demonstrating engagement and interaction would be a premium buy? I’m not discounting the value of broadcaster content, but it should sit within a blended schedule that really maximises audience reach and the ability to optimise.

Personalising

A lot of our research from The Pool suggests users want a different online experience, different from TV. All the more reason why we should not be repurposing a TV strategy online. Users want personalisation, they want more relevancy. Our research has shown that if ads are more relevant, users are more engaged. Users understand the web economy; if they need to be exposed to advertising in exchange for content, they want it more tailored. This is another reason why innovation is needed. A change in the way we serve ads, using data (in the same way we do for Display) to customise creatives on the fly. We simply have to.

Measurement

Speaking of optimising brings me onto a fairly contentious subject: No one knows how to measure video. Over the past few months I’ve had a lot of dialogue and conversation with those within the video space and the feeling i’m getting is we buy long form content because it dovetails nicely with our TV spot buying schedules. This would then assume that it’s a reach and frequency game against an audience. However, when we start looking at reaching a precise audience, using actual data, the goalposts move. Buyers look at clicks. Clicks are the worst metric to evaluate as a measure of success for Video. Users who click are a) from a certain type of environment and tend to be a consistent type of demographic and b) are not being subjected and impacted by your advertising. Video is truly about upper funnel engagement. Regardless of whether it’s on your mobile, desktop, tablet, connected TV. Those that do click also drive, invariably, terrible bounce rates. What about connected TVs? We are already accessing inventory within these platforms. Do we expect users to start clicking on TVs??

The problem is that there is not a common currency. And whilst there is not a 100% robust methodology to bridge TV to Video using a GRP, we should be evaluating success on engagement and cost per engagement. If that happens within long form content, short form content, it should not matter. You’re reaching your audience and optimising to engagement. If ITV, et al can outperform all else on a cost per engagement model then great.

Buying

Video is still dominated by the old guard approaches to trading. There is a fear to change and innovate and often it is misplaced, perceived fear. Video publishers look at the display space with the excess volume of inventory and fear that Video will become a race to the bottom. This is not the case. You remove UGC out of the equation and you have a model that is prime for biddable trading. You have constricted supply with an increasing demand for that inventory. Anyone knows this will lead to increased pricing. Addressable video is about improving relevancy for the advertiser and rewarding the publisher appropriately. With improved relevancy and reduced wastage means less ads required to make the impact. Less ads at higher yield means a better user experience. A better user experience means more returning visitors. And then the process repeats itself.

Trading Video over a table is not the future digital model. It will become platform based. It will become technologically enabled. But as to the reasons above, this isn’t a bad thing. It doesn’t mean prices race to the bottom. Change is happening and it’s a positive thing which needs to be embraced. At Audience on Demand we are 100% committed to making the Video space more efficient, more scalable and ultimately more rewarding for publisher and advertiser alike.

Paul Silver, Head of Product, AOD UK
@thepaulsilver

2012 Watching change and the future

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A couple of thoughts for 2012 and beyond.

There will be many predictions for 2012, these are less predictions as thoughts on what I see around me right now and discussions being had. That is why I have referred to this as ‘watching change’ rather than predicting it. As usual with me its tech heavy but not exclusively an inspired by some recent people I have met lately, more of that for another post.

What do I think we will see changing in 2012?
1. The rise of campaigns targeted against connected TVs, there is so much movement in this space and it is happening so quickly, I believe more advertisers will be looking to agencies to deliver more targeted advertising on the TV through connected TVs and set top boxes. Video advertising shown on streamed content on TVs will also increase significantly in 2012. What I find most interesting in this space is that as with mobile there is a lot of talk but I can see things moving faster than anyone predicts. If you look at the Xbox alone, they have more ‘set top boxes’ than Sky, that makes them the most connected organisation in the UK in regards the TV.

2. From an agency perspective the silos of search, exchange trading and buying on APIs will be broken down as we start to use Data Management, targeting and buying across all three of them to drive campaign results. We will all get smarter about talking data as a planning mechanism rather than a list of sites to represent targeting. Where we can combine audience targeting with context and highly dynamic creatives we will hit the bullseye. This process is already well underway but see this accelerate in the next 12 months.

Where do I see the greatest opportunity for improvement?
A. The greatest room for improvement will be in video as we move from a disparate, highly admin intensive channel that is still managing to scale rapidly to a more platform, third party adserved, data driven opportunity for clients. Video has the opportunity to explode in terms of volumes, the use of buying platforms and third party adserving will make that possible and produce better results for advertisers and a more efficient delivery from an agency perspective. I hope AODv achieves this on behalf of the agencies.

Video revenues could increase significantly with this last impetus, it is a shame that it is being held back by some major broadcasters hell bent on protecting the old models and the ‘it has always been like this approach.’ We know how successful these people have been in the past, so I think they should move to a bigger and better learning model.

Technology:
What tech/device will completely transform the way you do business?
Connected TVs, already have become more and more prevalent in shops, the connected TV will bring the social TV experience to the living room that is currently produced by the highly reported two device usage people employ now ie PC on Twitter whilst watching TV. The connected TV and to set top boxes such as Xbox will allow users to genuinely multi task and enjoy a more social experience. On top of that they will of course also be able to access new content that will pull more influence from the linear TV schedule

What technology has transformed us in the last two years?
Life changing is pretty strong but the ability to work in the cloud would be up there, whether its docs in Dropbox or my iPad, iPhone, Apple TV and Airport Express all linked up wireless at home with no need for synching etc. The principle that the devices no longer need to be mega storage devices is a huge shift and the always on, access anywhere approach to tech is an amazing shift.

What do I think we can’t live without now that will be obsolete next year?
The death of the desktop, its all tablets and laptops and as working conditions become more and more mobile the desktop becomes more and more out of date. Of course that wont be next year but as a trend I believe we are starting to see the PC desk top being eroded, as companies no longer want to invest in more and more office space, instead opting for work from home or hot desking lap tops and tablets become the primary device.

General:
What will change specifically in media?
Our organisations are becoming more and more global by nature, the pitches, the advertisers the media properties we spend with and so the nature of new business requires a more joined up and well round global group to answer these challenges. If you don’t do it well you will lose those big international advertisers, more and more focus will go on how we weave our different agency properties together in a meaniful way that gives clients the maximum amount of insights and services with the minimum amount of disruption.

What do we need most to see greater success in 2012?
We are in a transition period where media owners, Ad Nets and Portals are all trying to plan for the future but manage their old business at the same time. As an industry we need to give companies 12 months to allow that change to happen even if it upsets shareholders and the bean counters. Many organisations will take a hit in terms of ad revenues they receive for direct response campaigns direct from agencies and have not seen it returned through the new approaches such as AOD. It does not mean its wrong, it’s just difficult to manage but they have to so they can reshape for the future.

Mobile needs tracking and ad serving badly! Mobile usage is huge, it brings online to offline and offline to online. The world of the web is social, personal, local and mobile and the smart phone ticks all those boxes and yet we can’t seem to bring the advertisers to spend the revenues. This remains what seems an eternal challenge to master.

Audience On Demand is hiring..

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VivaKi Nerve Center launched Audience On Demand in the US back in 2008, launched in London in 2010. Now the UK’s largest trading desk is looking to add to the team as we grow month on month working with some of the UK’s largest advertisers. We work with Starcom Mediavest, ZenithOptimedia and Razorfish teams and are the most lined up agency group in the UK with full support from the agency brands and our success reflects that.

Paul Silver Heads up the Audience On Demand Product and is one of the most respected people in the industry and he will be joined by the Head of Activation on Monday Geoff Smith, current Head of Technology at MEC, it’s a dream team backed by a number of activation and analyst team members and together we are really making great strides in the market place. If you want to work on private marketplaces, scale plays, strategies across the exchange space then you should contact me or Paul.

Bored at an Ad Network, or worrying about their future? Perhaps at another agency Group but struggling against constant resistance and confusion, maybe in a ‘specialist outfit’ but seeing just how restricting and myopic that can be? Want to work for a team that works openly and collaboratively with publishers then email us..

We look forward to hearing from you!

Balancing short term demands with long term strategy

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As the digital landscape evolves so the companies within it have to adapt as well, but actually we all live in a short term world. Both publishers and agencies have their work cut out for different reasons but all too often good strategic decisions are being strangled by short term demands. This challenge has never been more obvious than right now.

I have been talking daily to organisations both in our group and externally about how we plan and adapt for the future, we can all see the major digital portals for instance having to sit and scratch their heads a little about dealing with the here and now but planning for the future. Take a Yahoo or a Microsoft, they have both embraced the new world of exchanges and yet somehow want or need to protect their network offerings, the two don’t sit easily in reality. As strategies they should be rewarded in their approach of embracing the exchange world, but instead they are under pressure to deliver their targets based on a 2010 estimation, when the world was entirely different. Was it that different? Were we not all talking about exchanges etc back then? Well yes we were but the spend was not backing up the rhetoric, 2011 is a different story. Audience On Demand, as the biggest exchange trader in the UK has accelerated incredibly, and that growth is having an impact. Look at Specific Media who but a year ago was recruiting staff and buying Myspace and a few short months later is making redundancies, that’s how quickly things move.

We are though at a juncture, and it’s for that reason we need some patience from the bean counters. 2010 did not properly represent the Exchange growth, 2011 is closer to the truth but 2012 will be big. As the long tail of Ad Nets is absorbed into the more focused addressable media hubs and digital consolidation continues, the likes of the Yahoo or Microsofts will begin to see the benefits of the exchange infrastructure and will be able to let go of the old DR network approach. They will start to reap the spends that once went to the Ad Nets, but this time via exchanges.

It is refreshing to see the strategy Yahoo are playing out in the us. There was an article today in fact on this in Adage – click here. They are going to take a hit in the US with their strategy of blocking the Ad Nets, Criteos and others from buying their inventory. Yes short term that is going to hurt them, longer term its a great move and will pay back undoubtedly. We are seeing a significant adjustment in the digital ecosystem.

Agencies are evaluating just as fast, less from a revenue perspective, more from a structural perspective. If you designed an agency today, would you do it the same? I doubt it and yet the upheaval required sometimes makes people think twice and come up with a number of reasons why they should not do something even though in the longer run it makes perfect sense. This requirement to change however on agencies and publishers comes from a number of key trends;

consolidation of digital, we have all seen the stats that show the big digital companies control a huge percentage of the total spend and audience, even within the exchange space you are dealing with a few big partners. I believe that clients are starting to see a new digital landscape that is not 40 sites on a plan. They are realising that actually they can achieve almost all they need with API buying, Audience On Demand and Search, its a shift, everyone is looking for scale and efficiencies.

Globalisation of media and advertising. Most pitches are becoming global, not all, the recent in for ZenithOptimedia of RBS proves that, but many are. As such as the clients think more globally then they look to the agencies to do the same, and the more you think like that the more the scale partners of Yahoo, Google, Microsoft, Facebook etc become important to them and us.

Commoditisation drives value. This is an interesting development for me. Years of being told by Microsoft and Yahoo etc that their inventory is ‘premium’ has rarely been backed up by any real insight except their own research. Now we have commoditisated huge swathes of inventory through DSPs and exchanges we are being able to see what value inventory has and what performs. We see the volumes of money we spend with these companies through the DSPs and what eCPM we pay for them, none of this is determined by a person or a power point slide or negotiation. Tech has decided, results have decided and demand has decided and the patterns are very interesting indeed. After millions of pounds of spend through Audience On Demand we now see the true value of inventory and yet it has never been more commoditised.

Technology is in fashion. Of course tech has always been in fashion but never more so than now. It has been developed for agencies in a meaniful way. Demand Side Platforms for exchange trading, Bid optimisation platforms for search and API buying, these things have been designed to help us drive efficiencies and improve performance and we really see the opportunity now. It’s brutally competitive though and VivaKi have decided to work with the best partners and then develop tech that links all those partners up providing an interface to work with, this we see as the great opportunity, if you then add that to new streamlined teams and workflow, you have a heady mix that can deliver fantastic performance and service.

So where does that leave us? It leaves us with a lot to do and we need more people to take up the challenge and either drive the change through their organisations or give the people who have to do it a break so they can work through this transition. The end result though is the ship has sailed, the change is underway and we need to embrace it or become a dinosaur.

Festival Inspirational Madrid

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20111123-205219.jpg

Yesterday I flew to Madrid for the Festival Inspirational, Spain’s largest digital event run by the IAB in Spain. I was asked by the Spanish team to present their amazing project of The Pool. It was a privilige to be invited as so many great people worked on it in Spain so it was important to try and do it justice.

The project has been run over ten months and involved no less than 10 leading advertisers and the same amount of publishers. These were the top three publishers from broadcast, news and the digital pure plays. They all worked together on the project and that was unique in itself, companies that normally work in competition all working together. The great benefit of everyone working together like this was the fact the meetings became a great opportunity for the partners to share and learn from each other.

The event itself http://www.festivalinspirational.com was huge with 1800 delegates, a truly inspiring gathering of digital professionals, I was given the last slot before lunch so really wanted to make sure we delivered something succinct and interesting. The presentation contained an overview of The Pool project globally and then focused on the Spanish project.

When you see how The Pool can work, it is truly impressive and I look forward to getting the results back from the UK Lane and being able to present in a similar fashion in the UK and hopefully with some support from the IAB..

VivaKi Nerve Center: The Pool field trial goes live

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Its taken some time I cant deny but we are now live with a great array of publishers and clients. Heineken, Samsung, O2 working with Microsoft, Youtube and Channel4 – that is not something you see often! Its really exciting and the subject of choice formats is never so relevant. The ASq, VivaKi’s own video Ad format has now been fully researched in US, China, Spain and is going to be in France, making it the most research format on the planet. The VivaKi clients and beyond VivaKi clients will be able to choose the ASq safe in the knowledge that it will be good for their clients and the publishers will also deliver a great user experience.

As we move through the initial trials and results the plan will be to roll out to other publishers and really make a consistent format cross publisher and indeed cross markets for our advertisers. Below is the coverage in NMA yesterday with some input from Ed Couchman from Channel4.

Channel 4, YouTube and Microsoft trial ad selector video ads with Heineken and O2

Channel 4, YouTube and Microsoft are the first UK publishers to launch trials of an ad format that lets viewers pick which ad they want to watch from multiple brands ahead of video-on-demand content.

The three-slate ad selector format, called ASq, has been developed by Vivaki as part of The Pool, its global research project kick started last year to identify the best ad format for the online industry (nma.co.uk 7 October 2010).

Advertisers Heineken, O2 and Samsung are the first to run campaigns using the format across the three publisher platforms, the latter of which will have exclusive use of the ad-selector format for six weeks. Vivaki will then work with ComScore to examine consumer response to the ads, including metrics, such as brand recall, view-through rates and intent-to-purchase, ahead of a full market roll out next year.

Vivaki has already established the ASq three-slate format as a standard in the US, where 30 publishers are running the format, according to Vivaki Nerve Centre’s MD of EMEA Marco Bertozzi (pictured). He said the format has seen strong results in the US market, adding that results have shown 300-400% increases spanning across metrics including view-through rates, purchase intent and brand recall.

“This is the first time three major publishers and three of the UK’s leading clients have been brought together to work on such a project and we are really excited about the results and moving towards better monetisation of the space,” said Bertozzi.

Channel 4’s commerical controller of Future Media and Advertising Ed Couchman said ASq roll out marks the latest iteration of its existing ad selector format Ad Elect, which allows viewers to choose which ad to watch from different creatives from the same brand. Adidas, M&S and Red Bull were among the first brands to sign up for the format earlier this year (nma.co.uk 3 March 2011).

Couchman said the new format ties in with its strategy to offer advertisers a different “creative canvas” beyond driving incremental reach to TV campaigns.

Meanwhile YouTube revealed its own in-slate video ad format in the UK a few months ago. However, The Pool trials represent a collaborative effort to understand the effectiveness of the selector format over the traditional pre-roll format. All three publishers will use campaigns from the same advertisers Heineken, O2 and Samsung.

Link to story is here

My piece in Exchangewire on AOD going mobile

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Marco Bertozzi Discusses The Vivaki Mobile Partnership With Google, RTB In Mobile And The Rollout In Europe
Posted: November 10th, 2011 | Author: ExchangeWire

Marco Bertozzi is Managing Director EMEA at Vivaki Nerve Center. Here he discusses the Vivaki mobile partnership with Google, RTB in mobile and how to execute mobile buys as well as track performance without the cookie.

Can you give some overview on the recently announced mobile partnership with Google?

In November 2010 we renewed a long-standing partnership with Google, and in doing so we announced our intention to scale video and mobile display advertising on Audience on Demand™ (AOD). Over the past summer we have successfully beta-tested AOD video with a number of major clients and launched this in market a couple of weeks ago.

The latest announcement signals the advent of AOD mobile and initially means AOD will be given access to AdMob mobile advertising inventory through Google’s DoubleClick Ad Exchange. As AdMob publishers and developers make their inventory available on the DoubleClick Ad Exchange, AOD, which has been testing the new model, will be able to buy the mobile ads for marketers in real time. The ads will run inside mobile games, news apps and content.

It will help us deliver the AOD standard to our agency’s clients as we bring mobile to scale, and will provide us with unprecedented insight into the operational elements, targeting, the creative assets that work best in this environment and importantly how mobile ad serving is embraced by the consumer.

What inventory will you be running campaigns across? Will it all be apps based?

Apps (avia admob) and mobile inventory via DFP are being leveraged in this particular instance. We will also be incorporating additional inventory from other sources, but in the very near term, the focus is on AdX’s new capabilities and gleaning a clean, in-depth understanding of the opportunities it presents for clients.

Does VivaKi see mobile as a pure DR channel?

Not at all. All clients want to reach the right consumer at the right time. Mobile, Video, Display, Search, etc… – all of these have value to clients. It’s our job to help our clients unlock this, which is a fundamental objective of our addressability strategy as an organization. AOD is all about reaching the right people at the right time on the right screen. We have seen clients across all sectors leverage mobile so far, and as we can bring the targeting, trust, and scalability to this addressable side of the mobile marketplace, we expect to continue to see such adoption by all clients.

That being said, we do expect clients with performance-based metrics to be amongst the first to test and develop strong POVs. That has been and will always be their nature. But it does not mean mobile is a DR channel.

Will we see significant volumes of mobile buying from VivaKi in the European market?

Our approach is to connect the buyers (clients) with the sellers (publishers and conduits) in the marketplace as demand warrants. The European marketplace is large and sees variation within different regions – it’s developing for display of all sorts and every market is moving at a different pace. Audience On Demand™ is technically ready to go and we will move as fast as the demand and supply.

I’m anticipating that the UK will pick up very quickly – there is huge demand on all sides so this should be very rapid and I know our AOD teams in France, Spain and the Netherlands are also keen to get going so this should also progress quickly.

The benefit of having a streamlined approach and structure across EMEA is the ability to share learning rapidly and benefit from this. Paul Silver, our Head of Product for AOD UK will be working with other markets to enable fast roll-out.

How are you buying? Will you trade through Invite? Are you buying in real-time? Is that possible?

VivaKi is technology neutral and our primary goal is to support client needs. We recognize that AdX is not the only source for mobile activity and Invite Media is not the only DSP to access mobile inventory and support targeting and campaign management. We are currently in discussions with other inventory sources and platforms to support mobile, which we expect to be available in early 2012.

This is entirely about real-time buying in the mobile space, so yes – it is possible and it is possible at scale with AdX. This is what we’re eager to better understand and see what “truths” we’ve developed on other channels translate to mobile and what new “truths” we uncover.

How difficult it is to target across mobile inventory without a universal cookie? When the cookie is not available, what targeting parameters are you using?

This is something that has been and will continue to be a hurdle relative to other channels. The ideal state that most desire is one where frequency and actions on other channels can inform decisions in the mobile channel. This ideal state is not a reality (yet), though there are means to incorporate insights from other channels to power decisions made on the mobile channel. For example – the context of the page, the geography of the impression, and the time of day are factors common across all channels. We have strong insights about how these factors influence advertising results and we incorporate those into our campaigns on all channels. So although targeting consumers across multiple channels and having each feed the other in real-time isn’t here yet, using what we’ve learned elsewhere to make a smart decision in the mobile channel is something we’re very confident in doing.

Is there still a big issue around tracking campaigns through the mobile channel given the lack of an established mobile ad server?

Tracking in mobile is still a challenge, and every honest participant in this industry will tell you so. The not so honest participant will try to confuse you with where cookies can be set vs. where they cannot be set – it is not at parity with the standard display space. The mobile channel also has the added complexity of the in-app tracking vs. the mobile web tracking, which are at a different places with regards to tracking.

The mobile standards such as the newly released MRAID will go along way with technology providers going down the same path. We are actively working with several partners to develop and also explore best in class solutions that will benefit our advertisers from a tracking and reporting perspective while respecting consumer privacy. We are looking to quickly close this gap so that we can introduce to our clients a standard measure for mobile and scale their use.

Can we expect to see other integrations with other mobile inventory sources, like the Microsoft ad exchange, in the coming months?

Without a doubt – those conversations and opportunities are already happening.