2012 Watching change and the future

A couple of thoughts for 2012 and beyond.

There will be many predictions for 2012, these are less predictions as thoughts on what I see around me right now and discussions being had. That is why I have referred to this as ‘watching change’ rather than predicting it. As usual with me its tech heavy but not exclusively an inspired by some recent people I have met lately, more of that for another post.

What do I think we will see changing in 2012?
1. The rise of campaigns targeted against connected TVs, there is so much movement in this space and it is happening so quickly, I believe more advertisers will be looking to agencies to deliver more targeted advertising on the TV through connected TVs and set top boxes. Video advertising shown on streamed content on TVs will also increase significantly in 2012. What I find most interesting in this space is that as with mobile there is a lot of talk but I can see things moving faster than anyone predicts. If you look at the Xbox alone, they have more ‘set top boxes’ than Sky, that makes them the most connected organisation in the UK in regards the TV.

2. From an agency perspective the silos of search, exchange trading and buying on APIs will be broken down as we start to use Data Management, targeting and buying across all three of them to drive campaign results. We will all get smarter about talking data as a planning mechanism rather than a list of sites to represent targeting. Where we can combine audience targeting with context and highly dynamic creatives we will hit the bullseye. This process is already well underway but see this accelerate in the next 12 months.

Where do I see the greatest opportunity for improvement?
A. The greatest room for improvement will be in video as we move from a disparate, highly admin intensive channel that is still managing to scale rapidly to a more platform, third party adserved, data driven opportunity for clients. Video has the opportunity to explode in terms of volumes, the use of buying platforms and third party adserving will make that possible and produce better results for advertisers and a more efficient delivery from an agency perspective. I hope AODv achieves this on behalf of the agencies.

Video revenues could increase significantly with this last impetus, it is a shame that it is being held back by some major broadcasters hell bent on protecting the old models and the ‘it has always been like this approach.’ We know how successful these people have been in the past, so I think they should move to a bigger and better learning model.

Technology:
What tech/device will completely transform the way you do business?
Connected TVs, already have become more and more prevalent in shops, the connected TV will bring the social TV experience to the living room that is currently produced by the highly reported two device usage people employ now ie PC on Twitter whilst watching TV. The connected TV and to set top boxes such as Xbox will allow users to genuinely multi task and enjoy a more social experience. On top of that they will of course also be able to access new content that will pull more influence from the linear TV schedule

What technology has transformed us in the last two years?
Life changing is pretty strong but the ability to work in the cloud would be up there, whether its docs in Dropbox or my iPad, iPhone, Apple TV and Airport Express all linked up wireless at home with no need for synching etc. The principle that the devices no longer need to be mega storage devices is a huge shift and the always on, access anywhere approach to tech is an amazing shift.

What do I think we can’t live without now that will be obsolete next year?
The death of the desktop, its all tablets and laptops and as working conditions become more and more mobile the desktop becomes more and more out of date. Of course that wont be next year but as a trend I believe we are starting to see the PC desk top being eroded, as companies no longer want to invest in more and more office space, instead opting for work from home or hot desking lap tops and tablets become the primary device.

General:
What will change specifically in media?

Our organisations are becoming more and more global by nature, the pitches, the advertisers the media properties we spend with and so the nature of new business requires a more joined up and well round global group to answer these challenges. If you don’t do it well you will lose those big international advertisers, more and more focus will go on how we weave our different agency properties together in a meaniful way that gives clients the maximum amount of insights and services with the minimum amount of disruption.

What do we need most to see greater success in 2012?
We are in a transition period where media owners, Ad Nets and Portals are all trying to plan for the future but manage their old business at the same time. As an industry we need to give companies 12 months to allow that change to happen even if it upsets shareholders and the bean counters. Many organisations will take a hit in terms of ad revenues they receive for direct response campaigns direct from agencies and have not seen it returned through the new approaches such as AOD. It does not mean its wrong, it’s just difficult to manage but they have to so they can reshape for the future.

Mobile needs tracking and ad serving badly! Mobile usage is huge, it brings online to offline and offline to online. The world of the web is social, personal, local and mobile and the smart phone ticks all those boxes and yet we can’t seem to bring the advertisers to spend the revenues. This remains what seems an eternal challenge to master.

Campaign comments around Virgin Media

This week was an opportunity in Campaign to comment on the Virgin Media addressable ads that have been launched and whether it is the future for the industry, I think addressable TV is, I am not sure if it will look like the current version. Article here if you are subscribed click here

081211 Campaign Marco Forum

Trading Desks are in for the long haul, not the sale.

I cant decide where to start on this post, there has been so much going on in the hectic world of ad exchanges in the last few weeks. Top of the bill was an excitable debate between an Audience on Demand employee and a disgruntled DSP. The key issues raised around conflict of interest included agencies being forced to put spend through their trading desks, lack of impartiality etc etc.

Interwoven with this debate was the fact that so many companies are approaching us at the moment, DSPs, Data targeting companies etc all with interesting premises I suppose but all with one thing in common, they all need to make as much money as possible, as fast as possible. Lets talk about conflict of interest..I use the DSP marketplace including Triggit which was involved in the above debate. How many shall we say there are, that are currently aiming for Trading Desk revenues – 4? 5?. Everyone is coming to town, everyone wants a piece of the action, but when they get into town they realise that a couple of those 4/5 have been busy for a few months / years and pretty much wrapped up the business. Its not to say thatagency groups will not test and learn, we do in the US and there is definatley room for more than one or two but for some, the market’s not big enough. What happens then? They need to fight for revenues, they need to say why they are better than each other and especially better than Invite to try and find the big ticket, except I am not sure there is a big ticket at the moment. So then they resort to the last option which is to try and undermine the credibility of a trading desk to try and open up some cracks of opportunity.

The conflict of interest for those guys is they have to make money to keep the VCs happy. The agency group trading desk model is not in the same boat. Audience on Demand’s sole purpose in life is to navigate on behalf of its clients a very complex market place and deliver great results. They are in it for the long haul, they have much more to lose. AOD messes up on a client it can jeopardise the whole business. Yes there is pressure to deliver..but its to deliver results not revenue first and foremost. In a competitive marketplace as the agency landscape is, the more things you do well and right, the more chance you have of retaining the client.

So whats better then? An organisation like Audience on Demand that has a remit to make sure it is working with the best, understanding strengths and weaknesses – and believe me all these tech companies have them – or a heavily invested tech company struggling to make ends meet. Who is actually going to have the interests of the client? I can tell you, it’s us. Anyone who thinks that agencies and clients are naive enough to accept sub standard strategy and results just because its in house is a) clearly lacking in understanding of how an agency works and b) underestimating the clients and Account people. If a client asks about our impartiality we can show them the full vetting we do of all DSPs, I can show them the data compliance methods we have in detail for every supplier, I can show them the results in detail where an acceptable flat cpa or cpc is not acceptable as it encourages the supplier to focus on growing their margin rather than delivering the lowest metric. I will show you 100’s of people who live and breath this space and understand it better than any individual tech company thats trying to undermine it.

Conflict of interest is doing what you have to do to stay afloat in one of the most competitive eras of all digital times vs doing what’s best for our clients. Finally it is always worth analysing who is throwing the mud, its often one of those people who came in to town too late and cant find anywhere to hang their hat.

You think you know me?

I guess it is the same query the celebs have about privacy. If you are public and use social media etc does that mean people should act like they know you, does it give them the right?

Recently I have been doing a lot of interviewing and its amazing how many people will take all the information they could find on you and use it straight to your face. Should this be a surprise to me? I always saw this information as great background and helped me inform a conversation, not repeat it verbatim.

Is it better to say ‘I believe that the future of display will see less Ad networks’ or ‘I read your post and completely agree with that and the three tweets you send about Specific Media’ I think the former? I suppose I can live with that sort of stuff as what else are they meant to read. It’s when they start with the how was the trip to Moscow and is little Alex better now? STOP.

Maybe I am a hypocrite, it’s not even that I have an issue with it per se, its more that I think it’s a better strategy to weave the knowledge in to an interview rather than reveal you spent last night reading everything I had ever written (poor you).

Anyway for the record tonight I am off out with some lovely people off a training course I did in Paris – you remember that one, I wrote about it?

RIP Paul

I was shocked today to see the life of a friend, and eventually the end of their life play out on Facebook. You see and hear about it in newspapers but today I saw it first hand and it’s not pretty.

The ever more heavy usage of social networking and online really has taken it’s toll on communication and I think at times very much to the detriment. It’s too simple to blame networking etc for certain specific situations but as I read the comments from this guy and those of his friends I do start to wonder what might have happened in the age of the telephone call.

As one person commented I was looking and not seeing, that’s what social networks allow us to do. I saw the post a couple of weeks back ‘I hate life’. Have you seen that sort of post before? Did you read anything into it? Comment on it? Call the person? I am sure those who new him best did, at least I hope so, but now a few weeks after that comment and the ‘Goodbye’ that followed he is gone.

I love social media and it’s power, the world is better for it in so many ways, I would say though, just sometimes pick up the phone to those you have been meaning to for some time. Who knows how important that call could be.

Paul R.I.P

Reflections on The Publicis Executive Training Programme

Last week saw me holed up in a very average hotel in Paris with colleagues from around the Publicis Groupe. The aim of the week was to make us better leaders, more accomplished commercial operators and to understand more about the range of companies in the groupe.

I met with people from Leo Burnett, Saatchi, Publicis, Publicis Dialog, Zenithoptimedia, Starcom media vest, MS&L, Publicis Live, SaatchiX and others, fascinating to Hear about all the work these agencies did. We learned a lot that week although there was one over riding message from the two members of the P12 of Publicis, if you want change, if you want to work more collaboratively then start to take ownership and make it happen.

A simple message, and one I was sceptical to start with but as I started to consider this and got to know the people around me, a message I thought was actually bang on. In reality in these huge agency groups, you can always sit back and wait for things to be decided for you and it all be given to you on a plate but as leaders we should be shaping this ourselves. A very simple, but significant realisation.

As we stood on the terrace of the Publicis Groupe headquarters in Paris, you started to feel motivated to actually make this happen and not be swallowed by politics. Having worked with all these different people for four days, companies stopped being companies and became people. Leo Burnett was now Emily, Saatchi was now Leigh and so on, this is powerful, to not think in terms of companies but people makes everything so much more possible, I hope very much I have the opportunity to put into practice with these people and what their companies provide.

As a foot note, I would like to add that the was also significant capacity in the groupe to drink and work. A special mention goes to Rachael, Anthony, Leigh, Geza, Rupert, Emily and others for some excellent work in the bar..a great bunch of people all round.

Digital parenting

24th May, 2011 will be Alexander’s first birthday, I last mentioned him on my blog about two days after his birth, since then I have been working away in the digital world which by it’s nature means you become one of the early adopters and users of all technology and social media offerings. I got to thinking about the impact of this at home and how I have used it over the last year in relation to my son.

Well let’s start with the scariest part of all, the first few days or months when you get home from the hospital. Christ it’s scary, so many questions, so much advice needed at 2,3,4 am in the morning..without the Internet I think I would have gone mad. When you are up at 4am, shattered, doubting everything you are doing the web was the most reassuring thing, not least it’s always on! You need a reminder that you are not alone in what you were going through, that is the most important thing. All those advertisers who only run search campaigns during the waking hours should rethink, it was the middle of the night I was searching as a new dad.

Facebook was the other interesting source of reassurance, all those people up late with kids or even just partying, I did more Facebook chat in the middle of the night than ever before, it makes you feel connected, not just the witching hours but when you are locked down at home, it has the capacity to make you smile a lot..

I have battered our computer with questions about parenting, reviews, advice, locations, things to do, you name it, where would we be without it? As I write this I am on a plane back from Cyprus,my son asleep on my wife after 3 hours of fighting sleep and a number of plays of the ‘nighty night’ App (I recommend it, fantastic graphics), interesting how quickly he is getting used to the iPad, he lights up when he sees it – should I worry?

My more basic mates are against all this digital. They don’t like photos going on line, status updates, they don’t like to see the babies reaching for the iPad at 2. I kind of agree on one level, on another I think this is it, this is our future as parents. Schools will all use computers, their friends will all have gadgets, communication as they get older will be electronic so what’s the point of fighting it? Do I want my son being the one kid who is restricted in this area and I don’t want to be the dad who knows nothing aout what my son is talking about, so I guess it’s a balance.

Advertisers I think do realise now the importance of digital, though perhaps not quite to the extent they should. My son will not watch TV on a schedule, listen to music he bought in HMV, he won’t pop down the library, he won’t read many papers, he probably will hardly send a letter, except of course when he buys a house with the backward solicitors! He won’t see a blackboard or read books as an adult from a shop, or at least he is unlikely to buy them there. This chap sitting next to me will be an expert user of an iPad by the time he is 4. That won’t be because I told him, but because that’s how the world will be so I think I am going to thank the web and technology for all the help it has given me in the last 12 months and enjoy using the best bits of it to educate and stimulate my son.

Drop him a line @alexanderJB (joke)

2010 in review – Bertozzibytesize

The stats helper monkeys at WordPress.com mulled over how this blog did in 2010, and here’s a high level summary of its overall blog health:

Healthy blog!

The Blog-Health-o-Meter™ reads Fresher than ever.

Crunchy numbers

Featured image

A Boeing 747-400 passenger jet can hold 416 passengers. This blog was viewed about 3,600 times in 2010. That’s about 9 full 747s.

In 2010, there were 59 new posts, growing the total archive of this blog to 79 posts. There were 24 pictures uploaded, taking up a total of 2mb. That’s about 2 pictures per month.

The busiest day of the year was April 6th with 63 views. The most popular post that day was Loving the Heineken Inter vs Milan event.

Where did they come from?

The top referring sites in 2010 were linkedin.com, twitter.com, lmodules.com, vivaki.com, and mediaweek.co.uk.

Some visitors came searching, mostly for ebay charges, marco bertozzi, vivaki nerve center, google zeitgeist conference, and bertozzi shoes.

Attractions in 2010

These are the posts and pages that got the most views in 2010.

1

Loving the Heineken Inter vs Milan event March 2010
3 comments

2

My new role at Vivaki Nerve Center , EMEA March 2010
1 comment

3

Vivaki Nerve Center launches The Pool video lane July 2010

4

This is the ASq. The most researched and successful video format in the US. October 2010
1 comment

5

Google and Publicis/Vivaki renew partnership November 2010
1 comment

Twitter changes its security settings for all to see.

I am pleased to see how Twitter have very publically made changes to their security. A clear not that cant be missed as to what is changing and how it will affect you. I guarrantee it wont create the uproar that all the Facebook changes have made, but its positive in its transparency.

It is a good combination of making applications work more smoothly with Twitter – ie if you change your password, your app will still work, good for Twitter, good for you, aves the annoying updating, but you are still required to approve and App and there is an easy way deauthorise it. This make sense and will be a much better user experience.

I think Twitter have learnt a lot from watching Facebook make these mistakes, although I feel like they were always more likely to act in this way from the outset.

Also the changing of shortened urls into something you can work out where you are being led to is important too and a nice change for the better, no more being whisked off to god knows where to read an article and pump up someone’s traffic numbers.

Good work Twitter..now for the advertising solutions?

The iPad is fantastic.

People said it would change the way we computed, it does, it makes me think the laptop is a bother to open! In fact I am now walking around with my 3 week old in a sling and typing this, could never do that on a laptop.

Publishers need to change though, they are not taking advantage of this great piece of kit. It’s more immersive, a more personal experience than the laptop. I can see this rapidly becoming my favourite gadget after the iPhone 4 I am about to buy.

A small criticism is that it does look too much like an iPhone, not sure why it bothers me, but it feels a bit like they could not be bothered to do something different. Anyone seen the new windows phone? It looks new and fresh and I was hoping the iPad would try something new. On top of that I wish some of the mainstream app makers were already geared up to deliver their apps for this, I mean no official Twitter app? No linkedin? Come on these machines are designed for staying in touch and will become the business mans friend so it seems strange.

There is no doubt this has changed the computing landscape and I am sure when the next generations come out the iPad will become evermore versatile. So to those wondering whether to go for it or not, the answer is yes..